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GDPR Policy

 

This GDPR Policy applies to the Helonirva online store (hereinafter referred to as “we” or “us”) and explains the principles we follow when handling information related to users, as well as the rights available to users.

1. Scope of Application

This GDPR Policy applies when you access or use our website and related services.
Covered activities include browsing products, placing orders, completing payments, arranging delivery, and communicating with support.
All services are provided online only.

2. Core Principles for Information Handling

When processing information, we follow these core principles:

  • Information is handled for clearly defined purposes related to service delivery;

  • Only information relevant to those purposes is processed;

  • Reasonable measures are taken to maintain accuracy and security;

  • Information is retained only for as long as necessary to fulfill its purpose.

3. Legal Bases for Processing

Information is processed in accordance with the GDPR policy and based on the following legal grounds:

  • Performance of a contract: to process orders and provide purchased services;

  • Explicit consent: where you have agreed to receive newsletters or related communications;

  • Compliance with obligations: for tax, accounting, and regulatory purposes;

  • Legitimate interests: to maintain website operations, improve services, and help prevent irregular activity, provided such interests do not override your rights.

4. Information Retention and Management

Information is retained only for a reasonable period required to achieve processing purposes.
Appropriate internal measures are used to help protect information from unauthorised access or misuse.

5. Your Rights

Where applicable, you have the right to:

  • Confirm whether information related to you is being processed;

  • Request access to or correction of inaccurate information;

  • Request deletion of information where applicable;

  • Object to or restrict certain types of processing;

  • Withdraw previously given consent, without affecting processing already completed.

6. Information Use and Sharing

Information is not used for purposes unrelated to this policy.
Where necessary to provide services or complete orders, information may be used within a reasonable operational scope.

7. Policy Updates

This GDPR Policy may be updated based on operational or regulatory needs.
Any updates will take effect once published on the website.

8. Contact Information

If you have any questions regarding this GDPR Policy or matters related to information handling, please feel free to contact us using the details below. We will provide the necessary clarification and assistance.

Address: 1775 17TH AVE S APT D, SEATTLE, WA 98144-4348, United States
Telephone: +1 (360) 581-2708
Email address: client@helonirva.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Europe/London, GMT/BST)